PARK PLAZA HOTELS & RESORTS

Park Plaza Hotels & Resorts comprised of three separate companies: Explore Holidays, Venture Holidays and Park Plaza Hotels.

Park Plaza Hotels & Resorts engaged Alan Strudwick Consulting to support the merger of these three companies, including the geographical move into a single head office location. Following comprehensive requirement analysis, Alan Strudwick Consulting implemented a tailored 4-month Change Management Program which involved:

  • Strategy design

  • Project management

  • Organisational design

  • Process re-design

  • Capability development

  • Communications framework design

  • Embedding and evaluation of solution delivery

The Change Management Program outcomes included:

  • Optimisation of operational processes

  • Internal communications system established

  • Talent management framework embedded

  • Increased leadership capability

  • Improved organisational culture

  • Increased profitability

 

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